HUC Web Services.

Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Can I see how much Disk Space and Bandwidth I'm using?
Yes, that information, along with much more, is available in the Control Panel.
Views: 1857
Article Can I send email advertising (SPAM)?
Spamming, or the sending of unsollicited email from our servers or using an email address that is...
Views: 1877
Article Can I upgrade or downgrade my plan if necessary?
Certainly! You can upgrade/downgrade your account at any time through our Client Area.
Views: 1911
Article Do you host adult sites, warez sites or sites containing illegal material?
We DO NOT host Warez sites or sites with illegal material. Adult web sites can be hosted as long...
Views: 1939
Article Do you provide a dedicated IP address with each domain name?
Our hosting plans are name-based accounts and do not come with a dedicated IP address as a...
Views: 1836
Article Do you provide Windows hosting?
No. We only provide hardened Linux hosting.
Views: 2232
Article How do I switch hosts without any downtime?
Worried about downtime? To switch hosts without any downtime, just follow these steps: 1) The...
Views: 2373
Article How fast are support tickets answered?
Tickets are addressed within 24 hours - but this is the exception. Usually support requests are...
Views: 1907
Article How long does it take for DNS settings to change over?
DNS changes can take anywhere from 24 - 72 hours to finish updating.
Views: 1885
Article How long does it take to establish an account?
Upon payment confirmation, your account will be established within 24 hours (normally only an...
Views: 1907
Article How long has HUC Web Services been in business?
HUC Web Services has been providing Internet hosting, e-commerce and networking solutions since...
Views: 1899
Article If I purchase hosting and I don't like it, do I get my money back?
Yes. There is a 30 Day Guarantee on your hosting fees. If you're not happy - your money is...
Views: 1852
Article In our Control Panels for each domain name, can we setup email addresses, sub-domains, auto-responders, etc?
Yes, the cPanel Control Panel is one of the very best in the industry. You can manage all aspects...
Views: 1826
Article Is Softaculous installed on my account?
Yes. You can instantly install free software applications, from WordPress, OScommerce, PHPbb...
Views: 1827
Article What if I need more resources than the Level 4 plan offers?
If you need more resources than our Level 4 plan provides, then you can either purchase more disk...
Views: 1848
Article When do I get my account information?
You will receive a welcome e-mail after we activate your account. This welcome e-mail contains...
Views: 1783
Article Where is the server I'll be using?
Our servers are currently located in two separate state-of-the-art Data Centers in Los ngeles,...
Views: 1976
Article Why don't you provide phone support?
Call centers are extremely expensive to operate and would force our prices up significantly. We...
Views: 1873

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